Returns & Exchanges

Due to the nature of our products, we can only accept returns on unopened and unused items in their original cellophane packaging within 30 days of purchase.

Return Process

• 1.
  Initiate Request

  Contact our concierge team at [email protected] with your order number to request a return authorization.

• 2.
  Prepare Package

  Securely pack the unopened fragrance in its original shipping box to prevent damage during transit.

• 3.
  Affix Label

  Attach the prepaid shipping label provided by our team to the exterior of the package.

• 4.
  Refund Processing

  Once received and inspected, your refund will be processed to the original payment method within 5-7 business days.